Last updated: 01/05/2025

At Associates Hairdressing, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website: www.associateshairdressing.co.uk

1. Who We Are

Associates Hairdressing
Website: www.associateshairdressing.co.uk
Email: info@associateshairdressing.co.uk
Phone: 07960 292056

We are the data controller of your personal data.

2. What Personal Data We Collect

We may collect and process the following information:

• Your name and contact details
• Appointment or enquiry information
• Email communication content
• Technical data such as your IP address, browser type, and pages visited (via cookies)

3. How We Use Your Data

We use your data to:

• Respond to your enquiries or appointment bookings
• Deliver hairdressing services
• Send appointment confirmations or service-related updates
• Improve our website and services
• Comply with legal or regulatory obligations

4. Legal Basis for Processing

We rely on the following legal bases:

• Consent – for optional services and communications
• Contract – to provide requested services
• Legitimate interests – to operate and improve our website and services
• Legal obligation – to meet legal or regulatory duties

5. Data Retention

We retain your data only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

6. Data Sharing

We do not sell your personal data. We may share limited data with:

• IT service providers (e.g. website hosting)
• Legal or regulatory bodies where required

All third-party service providers are required to respect your data and only process it on our instructions.

7. Your Rights

You have rights under data protection laws including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of data (‘right to be forgotten’)
• Objection to processing
• Data portability
• Withdrawal of consent

To exercise your rights, please contact info@associateshairdressing.co.uk

8. Cookies

Cookies are small text files placed on your device when you visit our website. They help us understand how visitors use our site and enable key functionality.

Types of Cookies We Use:

• Necessary cookies – Enable core site functionality such as navigation and security
• Analytics cookies – Help us understand how our website is used (e.g., via Google Analytics)

Managing Cookies:

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored
• Delete cookies
• Block cookies entirely or on a per-site basis

Please note: Disabling certain cookies may affect website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on our website, with the updated date noted above.

11. Contact Us

If you have any questions or concerns about this policy or your data, please get in touch:

Email: info@associateshairdressing.co.uk
Phone: 07960 292056